Every workplace tells a story. Whether it speaks of collaboration, innovation, or sustainability, an office is more than just a functional space – it reflects the values and priorities of the organisation. Yet many businesses struggle with workspaces that no longer serve their purpose. Outdated layouts, limited flexibility, and uninspiring designs can quietly undermine employee satisfaction, productivity, and a company’s ability to grow.
When Sprinklr decided to expand their MENA headquarters in Dubai Internet City, their vision was bold and forward-thinking. As a global leader in customer experience management software, they wanted a modern workspace that prioritised employee well-being, embraced sustainability, and offered the flexibility to adapt as their needs evolved. Achieving this vision required assembling the perfect team. Through our seamless collaboration with the design firm Roar, we successfully brought Sprinklr’s vision to life, delivering a sustainable office fit-out that proudly earned LEED certification.
Sprinklr’s journey offers valuable lessons for organisations seeking to turn their workspace into a strategic asset. Through this case study, we’ll explore how they overcame common workplace challenges – including balancing collaboration with focus, designing for well-being, and embedding sustainability at every step.
Balancing Collaboration and Focus in Office Fit-Outs
Finding harmony between collaboration and focus is a common challenge for modern workplaces. While open-plan layouts are designed to encourage interaction and teamwork, poor planning can often result in excessive noise and distractions. For businesses like Sprinklr – where creativity thrives on collaboration but also calls for moments of quiet reflection – finding this equilibrium was non-negotiable.
The solution came in the form of a versatile layout that catered to different working styles. Open spaces – such as informal lounges and collaborative zones – were designed to facilitate teamwork and brainstorming sessions. To counterbalance these, semi-private pods and enclosed meeting rooms offered employees quiet environments for focused tasks and private conversations. Acoustic solutions, such as sound-absorbing panels, ensured that noise levels were carefully managed without compromising the energy of the workspace.
Takeaway for Your Office: If your team struggles to concentrate in an open-plan setting, it may be time to rethink your layout. Consider incorporating modular layouts with clearly defined zones for quiet work and collaboration. Features like modular office furniture and acoustic solutions can make a big difference, creating a workspace where employees can switch seamlessly between focus and interaction.
Designing with Well-Being in Mind
Employee well-being has become a central theme in today’s office fit-out projects – and with good reason. The workplace environment has a direct impact on how people feel, how well they work, and even how connected they feel to the organisation. For Sprinklr, putting employee well-being at the forefront was not just an aspiration but a guiding principle.
To create a healthier, more inspiring office, the interior fit-out focused on maximising access to natural light. Large windows flooded the space with daylight, while the panoramic views of Dubai Internet City and the surrounding skyline introduced a connection to the outdoors – features proven to reduce stress, boost mood, and enhance overall well-being.
Ergonomic furniture – including height-adjustable desks – was selected to ensure physical comfort throughout the workday, while a neutral colour palette created a calming and aesthetically pleasing environment. By combining these elements, the office not only prioritised employee comfort but also inspired a sense of pride and motivation.
Takeaway for Your Office: Enhancing well-being doesn’t have to be complicated. Small, thoughtful additions such as ergonomic seating, better lighting, and carefully chosen colours can significantly lift your office environment. A well-designed workspace is more than functional – it tells your employees that their comfort and happiness matters.
Building a Sustainable, Environmentally Friendly Workspace
Designing for sustainability is no longer a mere option; it’s a responsibility for businesses seeking to make a meaningful difference. For Sprinklr, creating a sustainable office fit-out was a top priority, and their commitment to environmental responsibility set the tone for the entire project. From the beginning, the aim was to achieve LEED certification – a globally recognised benchmark for eco-friendly buildings.
The project integrated sustainability at every step. Energy-efficient lighting systems and water-saving fixtures helped conserve resources, while eco-friendly materials with minimal environmental impact were selected wherever possible. Locally sourced materials further reduced the project’s carbon footprint by cutting down on transport emissions. By designing the layout to maximise natural light, the need for artificial lighting during the day was significantly reduced, creating a workspace that not only supported employee well-being but also minimised energy usage.
Takeaway for Your Office: Embarking on a more sustainable office design doesn’t have to mean major changes all at once. Start by identifying areas where energy or water usage can be reduced, and explore the use of eco-friendly materials. Whether or not you’re striving for LEED certification, each step towards sustainability makes a difference – for the planet and for your organisation’s reputation.
Shortlisted for Design and Sustainability Recognition
Sprinklr’s headquarters in Dubai Internet City has been celebrated for its exceptional design and environmental performance, being shortlisted for two prestigious awards that highlight the success of their sustainable office fit-out:
Design and Build Project of the Year
Recognised for its creativity and craftsmanship, the Sprinklr fit-out transformed an entire office floor into a flexible, future-ready workspace. Informal lounges, flexible huddle areas, and modular collaboration zones were seamlessly integrated, while playful acoustic solutions and industrial materials added character and functionality.
The design also prioritised adaptability, with modular office furniture and layouts that can evolve as Sprinklr grows. This recognition celebrates the success of a project that balances aesthetics, functionality, and long-term adaptability.
Shortlisted for Sustainability Office Project of the Year
The project achieved LEED Silver certification, earning recognition for its focus on energy efficiency, water savings, and indoor air quality. With a total of 58 points awarded across key sustainability categories, this milestone highlights Sprinklr’s commitment to reducing its environmental impact.
By incorporating features such as water-saving fixtures, energy-efficient lighting, and the use of locally sourced materials, the Sprinklr office fit-out prioritised both environmental responsibility and employee well-being. A strong emphasis on natural light and air quality further underscored the project’s focus on creating a healthy, sustainable workplace.
Being shortlisted in these areas ultimately reflects Sprinklr’s dedication to aligning its workspace with both its environmental values and its operational goals.
Future-Proofing Your Workspace with Flexibility
In an ever-changing business landscape, flexibility is no longer just a bonus – it’s essential. For Sprinklr, future-proofing their workspace was a key consideration. They needed a design that could easily adapt as the company grew, ensuring their office would remain functional and efficient for years to come.
To achieve this, the interior fit-out embraced modularity. Features like movable partitions and modular office furniture allowed spaces to be easily reconfigured for changing team sizes or evolving business needs. Semi-private rooms, for example, could be adjusted to create breakout areas or expanded for larger team meetings. This adaptable approach eliminated the need for costly renovations, instead offering a workspace that adapts to each team and evolves as the company does.
Takeaway for Your Office: Flexibility is the cornerstone of a future-ready office. Investing in modular office furniture and multi-functional layouts ensures that your workspace can adapt to new challenges and opportunities without the stress of frequent redesigns.
Aligning Your Space with Your Values and Culture
An office is more than just a space to work – it’s a physical representation of an organisation’s culture and values. For Sprinklr, every design decision was an opportunity to reflect their commitment to innovation, collaboration, and sustainability. The result was a workspace that not only met their practical needs but also reinforced their identity.
From the use of sustainable materials to the creation of vibrant collaboration zones, the design celebrated Sprinklr’s dedication to teamwork and environmental responsibility. This alignment between space and values strengthened their organisational culture, creating a sense of pride among employees while sending a powerful message to clients and visitors.
Takeaway for Your Office: Your workspace is a chance to showcase who you are as a company. A design that aligns with your values and reflects your brand fosters connection among employees and leaves a lasting impression on anyone who visits.
Lessons from a Shortlisted Office Fit-Out
Sprinklr’s MENA headquarters is a testament to the power of thoughtfully executed interior fit-outs. By addressing key challenges – such as balancing focus and collaboration, prioritising well-being, and embracing sustainability – this commercial fit-out demonstrates what it takes to create a workspace that is both functional and inspiring. This project showcases the value of aligning workspace design with a company’s mission and long-term goals.
Whether your organisation is planning a sustainable office fit-out, striving for LEED certification, or simply looking to improve flexibility, Sprinklr’s journey offers a blueprint for success. Investing in a workspace that reflects your values and supports your team’s needs is more than a practical step – it’s a strategic one that can enhance productivity, employee satisfaction, and your company’s reputation.
Explore how Summertown Interiors can help turn your office vision into reality – contact us today to create a workspace that embodies your mission and empowers your people.
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